1. Who We Are.
Welcome to TickeTing! We are a mobile ticketing and events management platform. Through our platform, mobile apps and services, we make ticketing brilliant!
1.2 The Services.
TickeTing’s websites and domains, including www.ticketingevents.co
, and all of the webpages, subdomains and subparts of those websites (collectively, our “Site”), all of the services available on or through the Site or otherwise provided by us (including our application programming interfaces), and all of our free mobile applications, including without limitation, the TickeTing app and mobile Scanner app (collectively, the “Applications”) are offered, maintained and provided by TickeTing (Antigua). We refer to all of these as our “Services.” TickeTing is a registered business in the state of Antigua with its principal place of business at Upper Newgate Street, St. John’s, Antigua (“TickeTing,” “us,” “we” or “our”).
Through the Services, TickeTing provides a simple and quick means for registered users who are event Hosts, planners and charitable organizations (“Hosts”) to create event registration, and to sell tickets and registrations (or issue free registrations), to such events (including to free events) (“Attendees”). We refer to Hosts, Attendees and other visitors and browsers of the Services collectively as “Users” or “you.”
2.2 Incorporation By Reference.
3. Your Use Of The Services.
3.1 The Services.
4. TickeTing's Role.
4.1 Listing Service.
TickeTing is not the host or owner of the events listed for sale or registration on the Services. TickeTing provides the Services, which allow Hosts to list and promote their events, but all sales are made by the respective Host listed on the applicable event page. It is the Host’s sole obligation to ensure that any event page posting on the Services and the nature and conduct of the underlying event meet all applicable local, state, provincial, national and other laws, rules and regulations, and that the goods and services described in any event page posting are actually delivered in a satisfactory manner.
Creating an account, listing an event and accessing the Services is free. We charge our fees only when you sell or buy paid tickets or registrations. All descriptions of standard fees on the Services represent the standard fees that TickeTing charges to Hosts. These fees may vary based on individual agreements between TickeTing and certain Hosts. Hosts ultimately choose if these fees will be passed along to Attendees and shown as “Fees” on the applicable event page or absorbed into the ticket or registration price and paid by the Host out of ticket and registration gross proceeds. The fees charged to Attendees may include certain other charges, including without limitation, facility fees, royalties, taxes, processing fees and fulfilment fees. Therefore, the fees paid by Attendees for an event are not necessarily the same as those charged by TickeTing to the applicable Host or the standard fees described on the Services to Hosts. In addition, certain fees are meant, on average, to defray certain costs incurred by TickeTing, but may in some cases include an element of profit and in some cases include an element of loss. TickeTing does not control (and thus cannot disclose) fees levied by your bank and/or credit card company, including fees for purchasing tickets and registrations in foreign currencies or from foreign persons. Be sure to check with your bank or Credit Card Company prior to engaging in a transaction to understand all applicable fees, credit card surcharges and currency conversion rates.
Because all transactions are between a Host and its respective Attendees, TickeTing asks that all Attendees contact the applicable Host of their event with any refund requests. In the event that a Host has not responded to a refund request within two (2) business days or there is a dispute between a Host and an Attendee that cannot be resolved, either party may contact TickeTing. TickeTing may, in its discretion, attempt to mediate such dispute, however, TickeTing will have no liability for (a) a Host’s failure to give refunds; (b) TickeTing’s failure to mediate a dispute; or (c) TickeTing’s decision if it does mediate the dispute.
5. Account, Password And Security.
As part of certain registration processes on the Services, you will create an account or change or add information about your account. You agree (a) to provide true, accurate, current and complete information about yourself, or if you are using the Services on behalf of an entity, the entity, as prompted by each Service registration form (the “Registration Data”); and (b) to maintain and promptly update the Registration Data to keep it true, accurate, current and complete. In the event of any dispute between two or more parties as to account ownership, you agree that TickeTing shall be the sole arbiter of such dispute in its discretion and that TickeTing’s decision (which may include termination or suspension of any account subject to dispute) shall be final and binding on all parties.
You are responsible for maintaining the confidentiality of your password and account details, and are fully responsible for all activities that occur under your account, including without limitation, all actions by sub-users registered under your account. You agree to immediately notify TickeTing of any unauthorized use of your password or account or any other breach of security.
5.3 Age Restrictions.
6.1 Site Content.
6.2 Your Content.
6.3 Feedback & Revisions.
You hereby acknowledge that (a) any and all suggestions for correction, change and modification to the Services and other feedback (including but not limited to quotations of written or oral feedback), information and reports provided to TickeTing by you (collectively “Feedback”); and (b) all improvements, updates, modifications or enhancements, whether made, created or developed by TickeTing or otherwise relating to Feedback (collectively, “Revisions”), are and will remain the property of TickeTing. All Feedback and Revisions become the sole and exclusive property of TickeTing and TickeTing may use and disclose Feedback and/or Revisions in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to TickeTing any and all right, title and interest (including, but not limited to, any patent, copyright, future copyright, trade secret, trademark, show-how, know-how and any and all other intellectual property right) that you may have in and to any and all Feedback and Revisions. You hereby agree to waive any moral rights you may have in any and all Feedback and Revisions, and consent to any act which amounts to an infringement of any such moral right, in favor of TickeTing. At TickeTing’s request, you will execute any document, registration or filing required to give effect to these provisions.
7.1 Certain Restrictions.
You understand that you are liable for all Content, in whatever form, that you provide or otherwise make available to or through the Services, including to other users of the Services. You agree not to use the Services to:
- upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
- harm minors in any way;
- facilitate gambling, gaming, lotteries, raffles, contests, sweepstakes and/or any other activity featuring the award of a prize;
- impersonate any person or entity, including, but not limited to, a TickeTing representative, or falsely state or otherwise misrepresent your affiliation with a person or entity;
- forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services;
- upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
- upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright, right of publicity or personality, or other intellectual property or proprietary rights of any person or entity;
- upload, post, email, transmit or otherwise make available any Content related to the sale or provision of goods and services other than the sale or provision of tickets and registrations to bona fide events listed on the Services and other goods and services being sold or provided in conjunction with such events;
- interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
- attempt to probe, scan or test the vulnerability of any TickeTing server or network or breach any security or authentication measures, unless you are an authorized contractor of TickeTing specifically engaged to provide such services;
- attempt to avoid or circumvent any technological measure implemented by TickeTing to protect the Services or Content on the Services, including without limitation, encryption technology used to protect sensitive personal information;
- solicit any User to use a third party service that competes with TickeTing;
- advertise your event but complete sales independent of the Services in order to circumvent the obligation to pay fees related to the Services;
- intentionally or unintentionally violate any applicable local, state, provincial, national or other law, rule or regulation, including without limitation laws and regulations regarding the sale of tickets;
- resell tickets or registrations;
- collect credit card number, expiration date or CSC code or any other credit card information;
- collect social security or insurance number, financial account number, drivers’ license number, health information or other sensitive information required to be secured under applicable local, state, provincial, national or other law, rule or regulation or for which disclosure is required in case of a data breach without first obtaining TickeTing’s prior written consent; or
- stalk or otherwise harass any person or entity.
7.2 Certain Remedial Rights.
9. Referrals and Public Affiliate Marketing Program.
10. Additional Services.
11. Service Modifications.
TickeTing is a fully integrated mobile ticketing and events management platform. We are constantly evolving our products and services to better meet the needs of our entire user base. Because of this, we do not guarantee any set of product features or functionality and reserve the right at any time to, and from time to time may, modify, suspend or discontinue, temporarily or permanently, any part of the Services for any reason. Because you only pay fees to TickeTing as you use the Services, there would be no refund of fees already due following any such change to the Services.
12.1 Third Party Websites.
The Services may provide, or Users may provide, links to other Internet websites or resources. Because TickeTing has no control over such websites and resources, you acknowledge and agree that TickeTing is not responsible for the availability of such websites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, services or other materials on or available from such websites or resources, or any damages or losses related thereto, even if such websites or resources are connected with TickeTing partners or third party service providers.
12.2 Linked Accounts.
As part of the Services you may be able to link an account you have with a third party service, such as a social media website. By linking such third party account, you agree that TickeTing may access, make available to and store any Content that you have provided to and stored in such third party account so that it is available on or through the Services. Such content may include personally identifiable information.
13. Privacy; Customer Information.
13.3 Payment Data.
TickeTing will not share with a Host any Payment Data. “Payment Data” means any full payment card (Credit / Debit / Prepaid Debit) number or other full payment account number and the related expiration date and security code entered by an Attendee on the Services in order to purchase a ticket or registration.